At BJLive, privacy is not an afterthought. This policy explains exactly what personal information we collect when you use the platform, why we need it, how we store it securely and what your rights are as a Pakistani player. We have tried to keep this as plain and direct as possible — no legal maze, no hidden conditions.
BJLive ("we", "us", "our") operates the online gaming and sports betting platform available at bjlive.run. This Privacy Policy applies to all users of the BJLive website and any associated services, including account registration, deposits, gameplay, withdrawals and customer support interactions.
For the purposes of this policy, BJLive acts as the data controller in respect of personal information collected through the platform. This means we determine the purposes and means of processing your personal data.
If you have any questions about this Privacy Policy or how BJLive handles your personal information, you can reach our team at any time at support@bjlive.run. We typically respond to privacy-related enquiries within one business day.
BJLive collects personal data in several categories. The specific information collected depends on how you interact with the platform.
BJLive collects personal data through the following methods:
Every piece of data BJLive holds serves a specific, documented purpose. We do not collect data speculatively or hold information we do not need. The table below maps each data category to its purpose.
| Data Category | Purpose |
|---|---|
| Registration & Identity | Create and manage your BJLive account; verify age (18+); comply with KYC requirements; prevent duplicate accounts. |
| Financial & Transaction | Process deposits and withdrawals; detect and prevent fraud; comply with anti-money laundering obligations; resolve payment disputes. |
| Gaming & Betting Activity | Calculate winnings and settle bets accurately; manage bonuses and VIP rewards; identify responsible gaming indicators; maintain auditable records. |
| Technical & Device Data | Secure your account from unauthorised access; detect bots and automated tools; improve platform performance; diagnose technical issues. |
| Communications Data | Respond to support enquiries; send account notifications (deposits, withdrawals, security alerts); send promotional communications where opted in. |
BJLive will only send promotional messages — bonus offers, tournament announcements, new game alerts — to players who have opted in to marketing communications. You can opt out at any time by contacting support@bjlive.run or updating your notification preferences in your account settings. Opting out of marketing does not affect transactional notifications such as deposit confirmations and withdrawal receipts, which are sent regardless as part of the account service.
BJLive processes your personal data on the following legal grounds, consistent with applicable data protection principles:
BJLive does not sell personal data. We share data only where necessary to operate the platform, fulfil legal obligations or protect against fraud. The categories of recipients are:
To process deposits and withdrawals, we share necessary transaction data with your selected payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank (for IBFT) or your card network (for Visa/Mastercard). These providers are independent data controllers subject to their own privacy policies and applicable Pakistani financial regulations. BJLive shares only the minimum data required to complete the transaction.
Where KYC verification is required, BJLive may use third-party identity verification services to authenticate documents and confirm your identity. These providers process your data solely to return a verification result and are contractually prohibited from using your data for any other purpose.
Some casino games on BJLive are powered by third-party software providers. These providers may receive session data (user ID, game session token, bet data) solely to deliver the game experience. They do not receive your identity, financial or contact data beyond what is necessary for the gaming session.
BJLive uses automated fraud detection tools that analyse login patterns, device data and transaction behaviour. These systems may share anonymised or pseudonymised data with fraud intelligence networks to identify known patterns.
BJLive will disclose personal data to law enforcement agencies, financial regulators or court-ordered processes where legally required. We will not voluntarily share data with authorities beyond what is legally obligated.
BJLive retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | AML compliance, dispute resolution |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Betting & gaming history | Duration of account + 3 years post-closure | Dispute resolution, responsible gaming audit |
| Support communications | 3 years from last interaction | Complaint handling, quality assurance |
| Technical & session logs | 12 months | Security monitoring, fraud detection |
| Marketing consent records | Until withdrawal of consent + 3 years | Demonstrate consent compliance |
Once a retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
BJLive takes the security of your personal data seriously and applies the following technical and organisational safeguards:
No security system is completely impenetrable, and BJLive cannot guarantee absolute security. However, we take every reasonable measure to protect your data against unauthorised access, alteration, disclosure or destruction.
Because BJLive handles real money transactions in PKR, payment data deserves particular attention. Here is exactly how BJLive handles your financial information:
As a BJLive player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@bjlive.run with your registered mobile number and the specific right you wish to exercise.
All rights requests will be responded to within 30 calendar days of receipt. Where requests are complex or numerous, we may extend this by a further 30 days with notification. There is no fee for exercising your rights in standard circumstances.
BJLive uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use the site.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Session management, login state, security tokens. Required for the platform to function. Cannot be disabled without breaking core functionality. | No — required for service | |
| Anonymous usage statistics — page views, session duration, error rates. Used to improve platform performance and identify technical issues. Data is aggregated and not tied to your identity. | Yes — via cookie settings | |
| Track whether promotional communications led to account activity. Only active where you have opted into marketing. No third-party advertising trackers are used. | Yes — opt out of marketing in account settings |
BJLive does not use third-party advertising trackers, social media pixels or cross-site tracking cookies. The analytics tools in use operate on pseudonymised data within the platform's own infrastructure.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in or using core platform features.
BJLive is strictly an 18+ platform. The website and all services are intended exclusively for adults. BJLive does not knowingly collect personal data from anyone under the age of 18.
If we become aware that personal data has been collected from a person under 18 years old, we will take immediate steps to delete that data and close the associated account. Age verification is a mandatory part of the BJLive registration process and is enforced through CNIC checks where triggered.
If you are a parent or guardian and believe your child has registered an account on BJLive, please contact us immediately at support@bjlive.run with details and we will close the account without delay.
BJLive may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When material changes are made, we will notify registered players via the email or mobile number associated with their account at least 14 days before the updated policy takes effect.
The most current version of the Privacy Policy is always available at bjlive.run/privacy-policy. The "Last Updated" date at the top of this page reflects when the most recent changes were applied.
Continued use of the BJLive platform after the effective date of a policy update constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and request account closure before the effective date.
For any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact the BJLive privacy team:
We handle all privacy matters with the same seriousness as financial and security issues. You will never be given a scripted brush-off response to a genuine data enquiry — a qualified team member will review and respond to every privacy request personally.
Privacy commitments are only meaningful if they are operational — not just written down. Here's how BJLive delivers on its privacy policy in practice.